Want 25% Off?

When you subscribe to join the Au family, you'll get 25% off every order!
Naturally glowing, radiant skin, while saving the planet and your wallet. What's not to love?

How it Works

Commit to going clean, and create a healthy skin habit.

When you make a subscription, you’ll receive  25% off all of our amazing products, plus free, speedy shipping on all orders over NZ$70.

Commitment issues? We get it. Sometimes you may want a change, or just have too much product. Add or drop products, push out your next order or cancel anytime – you’re in total control.

Sick of running out of your favorite products? With one- or two-monthly renewals, you will never be left empty handed. 

The More Perks the Better, Right?

  • Want to share your skincare secret? Add additional products to your renewing subscription and have them shipped with your next renewal – skincare makes for the perfect gift!
  • You’ll receive an email reminder 7 days prior to your renewal, allowing you time to make changes to your order, if needed.
  • Your orders will be sent to you in refillable, recyclable or compostable packaging. Skip the single-use plastics. #RefillNotLandfill.
  • You’ll receive insider knowledge and early access to sales and new product launches (the early bird not only gets the worm, but great skin, too).


What do I need to do after creating my subscription?

Absolutely nothing!

If you have created a subscription and your payment has been successfully processed, you will receive your products within a few days. You will be charged once a month or every 2 months (depending on whether you have a 1 or 2 month subscription) and your products will be shipped once your payment is received. 

You can edit and cancel your subscription, pause and bring forward your deliveries at any time from your online Account page.

Can I buy products outside of a subscription?

You sure can!

Simply visit our Shop and rather than clicking on "subscribe and save," click on "one time purchase" for the product/s you're interested in. Add these to your cart and simply follow the process by filling in your delivery and credit card details, and your shipment will be out to you as soon as possible!

I have too much product. What can I do?

We have carefully measured our products to ensure they deliver the right amount you need for your skincare needs. However, we understand that some people may need to use less than the recommended amount in a given period and may end up with some excess product.

Don't worry, you can change the date of your delivery for up to 6 months! Our subscriptions are all up to you and what you prefer. You can cancel your subscription or change the date with no additional charges, at any time!

Still got questions? Check out our extensive FAQ page.

Cancel Subscription

    *If you want to ‘pause’ or push out your next order renewal date, or you want to add/drop products, there’s no need to cancel! See our website FAQ section or copy the following link to learn how to do this. https://aunaturalskinfood.zendesk.com/hc/en-us/categories/360001783432-Help-Video-Tutorials
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